Recover outstanding balances without losing the customer.
Healthbridge Tech is Healthbridge’s new receivables division, built on the same infrastructure and relationships you already trust. We recover outstanding balances for businesses of any kind through flexible payment plans and plain-language outreach instead of pressure.
90-day recovery, typical client
lift in aged-balance recovery vs. prior in-house process
Configurable to industry-specific compliance (HIPAA, PCI DSS, and more)
FDCPA & state licensing aligned
SOC 2 Type II audited
Integrates with major billing & CRM systems
Backed by Healthbridge’s client network
The problem with how balances get collected today
Aggressive collections cost businesses more than the balance is worth.
Traditional agencies close cases fast and damage the customer relationship along the way. Customers stop coming back, reviews drop, and recovered dollars are a fraction of what’s owed.
in past-due consumer balances held across U.S. businesses
average recovery rate from conventional third-party agencies
of customers who avoid returning to a business after a harsh collections experience
How it works
A recovery process built around the customer’s ability to pay.
Four steps, run continuously across your aged receivables, from first outreach through final resolution.
Segment the balance
Every account is scored for ability and likelihood to pay using billing history and public financial indicators, so outreach tone and offers match the customer’s actual situation.
Reach out in plain language
Text, email, and mail explain the balance clearly and offer self-service payment plans. No scripted pressure calls, no threats.
Let customers set their own terms
Customers choose a plan that fits their budget from a self-serve portal, with automatic adjustments for hardship documentation.
Reconcile back to your system
Payments post directly to your billing or CRM system daily, with full audit trails for every account touched.
Industries we serve
The same customer-first approach, tuned to how each industry actually bills.
Balance structures and customer expectations differ by industry, so outreach timing, plan lengths, and hardship rules are configured per sector rather than run off one generic playbook.
Healthcare
High-volume self-pay and post-insurance balances across hospitals, clinics, and specialty practices.
Utilities & Telecom
Recurring service balances recovered without triggering service disputes or churn.
Retail & E-commerce
Buy-now-pay-later shortfalls and returned-item balances resolved without losing repeat shoppers.
Financial Services
Consumer loan and card delinquencies handled under the compliance standards lenders already operate within.
Education
Tuition and program-fee balances worked around academic calendars and enrollment timing.
Property & Hospitality
Past-due rent, damages, and booking balances recovered while keeping tenants and guests on good terms.
What clients get
Better recovery, and a customer base that still trusts you.
Higher Net Recovery
Flexible plans and clearer communication convert more aged balances than pressure tactics do, without discounting the amount owed.
Retained Customer Relationships
Fewer complaints and fewer lost customers. People report the process as respectful rather than punitive.
Full Compliance Coverage
Every touchpoint is logged and reviewed against the FDCPA, applicable state debt-collection statutes, and any industry-specific requirements.
Send us your aged receivables. We’ll show you the recovery math before you sign anything.
Response within one business day. No-obligation review of your portfolio.
Healthbridge Tech is a division of Healthbridge, providing third-party receivables management across industries. Licensed debt collector in all states of operation.